Digital onboarding for EAM and HNWI clients
Onboarding that matches the standard of in-person private-bank service.
Wealth
UX, Sprint
Sprint → Build → Run
ISO 27001:2022
Strategic Context & Objective
Design sprint for EAM and HNWI digital onboarding - compliance-heavy, still human.
Architecture & Pipeline Implementation
We implemented a modular agentic architecture engineered to handle complex institutional constraints: privilege separation, immutable audit logs, deterministic prompt fallbacks, and real-time citation validation powered by Audra Eval.
Human-on-the-Loop UX
Confidence-graded interfaces allow operators to review reasoning chains and intervene seamlessly whenever uncertainty rises above configured thresholds.
Audra Eval Quality Gates
Automated regression test suites block model updates or prompt drifts from staging unless accuracy and citation scores exceed 98%.
Sprint proves it. Build ships it. Run keeps it alive for 2-5 years.
This project followed our proven lifecycle: a 4-week Agentic AI Design Sprint on sandbox data, rapid production build in weeks, and ongoing Run governance.
More Work
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